BENEFITS


General
  • Roaming profiles reduces downtime
  • Centralized data storage eases sharing
  • Central managing of internet access
  • Reports helps you manage mail and internet

Security
  • Strict security keeps data safe
  • Centralised management of granting and denying data access
  • Management of own mail server on site.

Backup
  • Centralised data backup in a scheduled fashion
  • Ability for users to restore files up to 60 days ago - easily (within seconds)
  • Offsite storage of backup-data
  • Regular testing of backed up data

Helpdesk
  • Quick efficient telephone support
  • Immediate problem solving
  • Automatically escalation of unresolved problems.

SLA
  • Site visits
  • Weekly site visits
  • Personalised IT solutions

 
 
Customers opting for the Comprehensive Service Level Agreement (SLA) option will enjoy the following benefits:
  • Set monthly support costs
  • Pro-active and Reactive support
  • Full hardware and software Asset Management
  • Remote support
  • Network optimisation
  • Guaranteed Response Times
  • Provision of regular and comprehensive reporting
  • Very low downtime
more ..